The hotel offers amenities for your comfortable stay and unforgettable experiences
Breakfast Bliss!
“The breakfast spread was simply excellent, with a wide variety of options including a live omelet chef that made the morning special.” view full review
Comfortable Sanctuary
“The room was spacious and the bed incredibly comfortable, providing an oasis of relaxation after a day of adventure.” view full review
Rainfall Shower Delight
“The bathroom featured an amazing raindrop shower that offered a refreshing start to my day, making every shower feel like a spa experience.” view full review
Skybar Spectacle
“The skybar was a highlight, offering amazing views and delicious milkshakes that were a hit with my daughter, making for a fun and nice evening.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Spa & Leisure
Indoor swimming pool
Sun terrace
Spa lounge
Sauna
Turkish bath
Steam room
Jacuzzi
Massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Av.Dom Joao Ii, 27, Parque Das Nacoes,
Lisbon,
Portugal,
1800,
Lisbon Region
Map view
street view
Av.Dom Joao Ii, 27, Parque Das Nacoes,
Lisbon,
Portugal,
1800,
Lisbon Region
City landmarks
Aquarium
Oceanario de Lisboa
1.1
km
Stadium
Altice Arena
600 m
Castle
Castle of Sao Jorge
6.7
km
Parque das Nacoes Cais das Naus
Vasco da Gama Tower
1.5
km
Event hall
International Exhibition Centre of Lisbon
980 m
Museum
Pavillion of Knowledge
640 m
Garden
Jardins da Agua
830 m
Barrio Alto
Praca do Principe Real
820 m
Garden
Jardim Garcia de Orta
740 m
Doca Dos Olivais Parque das Nacoes
Takashi Amano Forests Underwatter at Oceanarium Lisbon
600 m
Farm
Quinta Pedagogica dos Olivais
1.3
km
Rossio dos Olivais Parque das Nacoes
Rizoma
600 m
Praca do Principe Perfeito
Homenagem a D. Joao II
610 m
Passeio de Ulisses Jardins de Agua
A Girafa
620 m
Park
Water Gardens
670 m
Alameda dos Oceanos 37
Gil Mascote Expo'98
720 m
Passeio Neptuno
Onda Luso-Americana
790 m
Av. Ulisses
Cabeco das Rolas
1.2
km
1990-173 Lisbon
Tagus Park Playground
1.2
km
Gallery
Fabrica do Braco de Prata
2.6
km
Park
Parque do Vale do Silencio
2.0
km
Alameda dos Oceanos 03
Torre GALP
1.3
km
Alameda dos Oceanos
Garden of Jacarandas
1.4
km
Fountain
Lago das Tagides
1.4
km
Nearby
Mall
Vasco da Gama Shopping Center
490 m
Avenida Dom Joao II 13B
Parque das Nacoes
230 m
Av. D Joao II
Estacao Gare do Oriente
270 m
Mall
Vasco da Gama Shopping Center
500 m
Art object
Homem-Sol
440 m
Largo Bartolomeu Dias Parque das Nacoes - Cais Portugues
Horas de Chumbo
580 m
Restaurants
Pizza Hut
240 m
Avenida Dom Joao II 40 Centro Comercial Vasco da Gama
Sr. Frango da Guia
240 m
Avenida Dom Joao II 40 Centro Comercial Vasco da Gama
Cervejeira Lusitana
350 m
Av. Forte
Cervejaria Lusitana
350 m
Av. D.Joao II Centro Vasco da Gama
Chopperia
430 m
Avenida Dom Joao II 40
Amorino
430 m
C. Vasco da Gama Q9 Centro Comercial Vasco da Gama
Haagen Dazs
430 m
Lote 1.05.02 Avenida Dom Joao II 11 Vasco da Gama Shopping
Restaurante Serra da Estrela
430 m
Avenida Dom Joao II 40 Piso 2
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
friendly staff
cleaning level
dining experience
7.6/10
Very good
Rooms
7.6
Location
8.3
Service
8.4
Dining
7.3
Guest reviews
7.6/10
based on 18 reviews
4/5
based on 4682 reviews
8.6
8.6/10 based on 8481 reviews
#114 of 327 hotels in Lisbon based on Tripadvisor
Evan
United Kingdom,
May
2024
8.4/10
The hotel offers rooms that look exactly like in the photos, clean, and beautiful, with a quiet ambiance. However, some areas could be more sparkling in terms of cleaning for the price and star rating. The small lobby-type area between the bedroom and the outer door, where the bathroom is located, adds a cozy touch to the rooms.
Rooms
8.0
The rooms are clean and beautiful, just like in the photos. The bathroom being conveniently located adds to the overall comfort. Some areas could be a bit more sparkly in terms of cleaning for this price and star rating.
Service
9.0
The service was top-notch with very friendly and professional staff. They were always accommodating and helpful, offering first-class assistance for services like room service, car hire, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Location
10.0
The location is superb, just a few steps from the Central station, Estação Oriente, making it convenient for travelers using public transportation. Additionally, it is centrally located between the Gare de Oriente and Vasco de Gama Mall, offering easy access to the airport and popular attractions like the Oceanarium.
Dining
7.0
The dining experience was satisfactory with delicious and varied options. However, some improvements could be made to reach the level expected from a 4-star hotel.
Facilities
8.0
The facilities are well-maintained and offer guests the opportunity to relax, including amenities like a sauna, pool, and swimming pool. However, improvements in the dining could enhance the overall experience.
great location
cleaning level
Frank
United Kingdom,
May
2024
8.0/10
I had a pleasant stay overall. The rooms were spacious and quiet, offering enough storage, although it would have been nice to know about the view over the train tracks beforehand. Unfortunately, the room service was not available during my visit and some areas were still under maintenance, but it didn't affect my experience significantly.
Rooms
8.0
The rooms were spacious with enough storage and very quiet.
Service
9.0
The staff were all excellent and extremely accommodating.
Location
9.0
The location was excellent, especially for travelers using the train to reach the airport the next morning. The proximity to the Oriente station and easy access to airport transportation were great advantages.
Dining
7.0
The dining experience was satisfactory overall, with a decent selection even for non-meat eaters like myself. However, some aspects could be improved to enhance the overall quality of the food.
Facilities
7.0
The facilities offered were good, but there were some minor issues due to ongoing maintenance.
John
United Kingdom,
April
2024
8.2/10
The hotel offers a perfect view and a super comfortable bed in the rooms, though they were a bit smaller than expected. Riccardo provided excellent tourist advice, enhancing our experience. The location is amazing, close to the station and shopping mall, yet quiet. The dining experience was good with a generous breakfast. The facilities were satisfying overall.
Rooms
8.0
The rooms had a perfect view and a super comfortable bed, but they were a bit smaller than expected.
Service
9.0
Riccardo provided excellent tourist advice and the service was great overall.
Location
9.0
The location next to the station and shopping mall was amazing and quiet.
Dining
7.0
The dining experience was good with a generous breakfast.
Facilities
8.0
The facilities met our expectations.
Francis
United Kingdom,
April
2024
8.8/10
The hotel offers spacious rooms with fantastic views overlooking the river, featuring comfortable bedding and exceptional cleanliness. The service is top-notch, with incredibly helpful and friendly staff willing to go out of their way to assist. The location is ideal, making it easy to navigate Central Lisbon and conveniently close to the airport. Dining options are varied and satisfying, with a wide range of choices though some items may fall short on freshness. Overall, a great value for a pleasant stay.
Rooms
9.0
The room was very spacious, offering a fantastic view and comfortable bedding, exceptionally clean.
Service
9.0
The service was very good, with helpful and friendly staff willing to go out of their way to assist guests.
Location
10.0
The hotel's location is excellent, situated in the center of Parque Das Naçoes, near Estacio Oriente, and close to public transportation making it easy to access Lisbon center and the airport.
Dining
8.0
The dining experience was very good, with a massive choice to please anyone, including wood-fired pizza, though some items like the waffles were a bit stale.
Facilities
8.0
The hotel offers a range of facilities ensuring a comfortable stay for guests.
Lou
United States,
January
2024
7.2/10
I had a mixed experience at this hotel. Despite being located on the main street and close to the station, the rooms have been nicely renovated, offering a cool modern ambiance and ample space. On the downside, there were some issues with maintenance, and occasionally, orders were forgotten by the staff.
Rooms
8.0
The rooms have had a great makeover, providing a cool modern look and feel and are of generous size.
Service
8.0
The cleanliness was top-notch, and the staff was great - very helpful and friendly, although there were occasional slip-ups with forgotten orders.
Location
7.0
The location is pretty good for visiting the oceanarium and exploring the Parques das Nacoes modern area, but it's a bit far from the center. The proximity to the train station is convenient, but car alarms going off at night can be bothersome.
Dining
7.0
The dining experience was decent, with room for improvement in variety and cooking quality, especially with bacon. The Sky Bar is a wonderful spot to hang out.
Facilities
6.0
The facilities require maintenance, and the state of the toilets is really poor due to long-lasting water infiltrations.
clean
maintenance
Kimberly
United States,
December
2023
7.0/10
After a long day, the room didn't have a city view as booked, but it had the most connection and featured a fridge and a comfy bed. The service, though extremely friendly and very attentive, faced some issues such as stained carpet, smelly rooms, and leaking bathrooms. The location, while close to Metro and offering access to oriental grocery stores and a shopping mall, suffered from huge noise from the train. The dining experience was good, especially with freshly made fried eggs by a nice woman.
Rooms
8.0
The room was cozy with a comfy bed and a fridge.
Service
7.0
The service was very friendly and attentive, addressing our needs promptly.
Location
5.0
The location was convenient for accessing Metro, but the train noise was a major downside.
Dining
8.0
The dining experience was enjoyable, especially with freshly made fried eggs.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Joseph
United Kingdom,
November
2023
7.8/10
The hotel is located beside the Tagus River, with metro-trains close by making it convenient. The rooms were clean and a good size, but had some maintenance issues like marks on the toilets that required using a nylon for the seat, AC not working properly, and a few non-functional lamps. After a long day, it offers a comfortable stay in a great location.
Rooms
7.0
The room was clean and a good size, but had some maintenance issues like marks on the toilets requiring a nylon for the seat and non-functional AC and lamps.
Service
9.0
The service was professional, friendly, and helpful. The staff, especially the 2 Renaldos at reception, were very friendly and even offered a gift to my daughter.
Location
8.0
The hotel is located beside the Tagus River, with metro-trains close by, providing a convenient and pleasant stay. It could benefit from an upgrade but offers a good experience close to key locations.
Dining
7.0
The dining experience was not outstanding, but enjoyable and tasty. The staff were great, and the breakfast, though not exceptional, was decent.
Facilities
8.0
The hotel offers various facilities such as room service, car hire, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
James
United States,
November
2023
7.6/10
The hotel has a prime location, ideal for travelers arriving late or departing early, near transportation hubs and shopping centers. The rooms, though outdated and with a smell, offer a sea view but do not match the website images. The service is exceptional, with a warm welcome despite some noise from early food preparation. The dining options, while varied, lack healthy and vegan choices.
Rooms
6.0
The rooms, although old and with a smell, offer a sea view but do not match the website images.
Service
8.0
The service goes above and beyond in welcoming guests, despite some inconvenience from early food preparation.
Location
9.0
The hotel's location is excellent for transportation and shopping, perfect if you arrive late or have an early flight.
Dining
7.0
The dining options are varied but lack healthy and vegan choices.
Facilities
8.0
The facilities provide convenient access to transportation and shopping areas.
Harry
United Kingdom,
October
2023
7.0/10
I had a mixed experience at the hotel. The lower floor room I got had a 'city view' that didn't match my booking request, but it did overlook the river. On the upside, the room had a Nespresso machine and the breakfast was delicious.
Rooms
7.0
The room I stayed in was located on a lower floor with a so-called 'city view' that wasn't what I expected. However, it did have a nice view of the river. The Nespresso machine in the room was a nice touch, and the breakfast served was excellent.
Service
6.0
The service was a bit of a mixed bag. There was a mishap with my son's room key, but they did try to address our concerns. The staff, unfortunately, didn't come across as very friendly.
Location
8.0
The location of the hotel was very convenient, right next to the train station in the new area of the city. Despite being close to the Oriente train station and Vasco da Gama shopping mall, it was still quiet, which was nice. Being near the airport was a big plus for me.
Dining
7.0
The dining experience was satisfactory overall. They offered gluten-free options, which was a plus, but it was purely self-service. The early breakfast time was helpful for those starting the day early.
Facilities
7.0
The facilities at the hotel were decent. Although it's a shame that the swimming pool and recreational facilities weren't as advertised by Olivier, they did provide a pleasant stay overall.
Great tasting breakfast
Room key issue
William
United Kingdom,
September
2023
7.4/10
The hotel advertised a 'city view' that turned out to be disappointing, overlooking the train station and tracks. Despite long waits for the elevators and stained carpets in distant rooms, the housekeeping was almost always prompt in making up the room upon our return.
Rooms
5.0
The rooms were located in a distant area and had carpet stains. The 'city view' was misleading, facing the train station and tracks.
Service
9.0
The staff were very helpful in accommodating our request for adjoining rooms for our family. They were polite, friendly, and presented themselves well.
Location
8.0
The location next to Oriente train station was essential for our trip. Great for business travelers with proximity to conference facilities, shopping mall, and transport connections.
Dining
7.0
Dining options at the hotel were good, offering a variety of choices to start the day. The service was decent, covering different tastes.
Facilities
8.0
Modern conveniences were available, and the hotel was close to Lisbon Aquarium and the main tourist area.
Helpful Service
Misleading 'City View'
Stephanie
United States,
September
2023
8.2/10
My stay at the hotel was fantastic! The rooms were spacious enough for us with a child and had spotless new equipment. The swimming pool, although small and very dark at the back of the building, was excellent. The service was extremely nice and helpful, but room service was not available on Saturday night. The location was awesome, right next to the metro/train station and very easy to access from the airport. The dining experience was lovely, with a really exceptional buffet, but not covered so the food was not the hottest when you returned to the table.
Rooms
8.0
The rooms were spacious enough for us with a child and had spotless new equipment.
Service
7.0
The service was extremely nice and helpful, but room service was not available on Saturday night.
Location
9.0
The location was awesome, right next to the metro/train station and very easy to access from the airport.
Dining
8.0
The dining was lovely, with a really exceptional buffet, but the food was not the hottest when you returned to the table.
Facilities
9.0
The hotel had excellent facilities.
Clean
Dark pool
Michael
United Kingdom,
September
2023
8.0/10
I had a cozy and clean room with a nice river view, though it felt a bit cramped even with the air conditioning on. The service was exceptional, with kind and helpful staff catering to all my needs for an early flight. The location was perfect for a short stay before flying out, just minutes away from the train station and a short taxi ride to the airport. Despite being far from the city center, it was convenient for travelers with quick access to transportation. The dining options were varied, although a bit busy during events, and the facilities were well-maintained.
Rooms
8.0
My room was very cozy and clean, offering a lovely river view.
Service
9.0
The staff were so kind and helpful, making my stay truly enjoyable.
Location
8.0
The hotel's location was ideal for a quick stopover, close to transport hubs and with a nice view of the Tagus River.
Dining
7.0
The dining experience was pleasant, with a good variety of options despite being busy during events.
Facilities
8.0
The facilities were well-maintained and offered everything I needed for a comfortable stay.
Clean rooms
Cramped spaces
Ronnie
United Kingdom,
August
2023
7.8/10
The hotel was a bit tired in places but provided an amazing upgrade at no extra charge, though the room felt a bit cramped. The service was great, especially Riccardo who gave us excellent tourist advice about beautiful Sintra. The location is brilliant for commuting to and from other places, being near Estacio Oriente. The facilities are good, with a variety of services available.
Rooms
8.0
Service
9.0
The service was great, particularly Riccardo's tourist advice about Sintra, though some staff struggled with English.
Location
7.0
The location requires maintenance, but it's brilliant for commuting and near major facilities like the shopping center and transport hubs.
Dining
7.0
Facilities
8.0
The hotel offers a range of services such as room service, car hire, and laundry, enhancing the overall stay.
Tim
United Kingdom,
July
2023
8.2/10
The hotel was surprisingly quiet and dark despite being on a busy road. The shower in the bathroom was amazing, but the overall room felt a bit tired. The space was plentiful for our family of four.
Rooms
8.0
The room was not soundproof; we could hear the neighbors. It was dark but very quiet. The bathroom shower was fantastic, and there was enough space for all four of us. However, the room felt a bit tired.
Service
9.0
The breakfast was lovely, and the restaurant staff were very nice. The service when we arrived was professional and kind in every way.
Location
9.0
The location was fantastic, within walking distance to attractions like the Oceanarium and Altice Arena. It was perfect for our concert at MEO Arena and visit to the aquarium. However, it's not ideal for exploring the city center, but being close to Estacio Oriente was convenient for our travels.
Dining
7.0
The dining experience was good with a variety of fruits, meats, and cheeses. The Portuguese bread and sweets were fantastic. However, it was a bit pricey, and not everything was included in the price.
Facilities
8.0
The hotel has a good selection of facilities. The cream cakes were a highlight.
quiet
tired room
Nicholas
United Kingdom,
July
2023
8.6/10
The hotel is conveniently close to the airport with easy access to public transport. The rooms offer a nice view of the river but are slightly smaller than expected. The service is top-notch, with helpful staff providing excellent tourist advice. The dining options are better than anticipated, with a good variety of hot and cold food. Overall, a newer area with opportunities to relax by the water.
Rooms
8.0
The room had a nice view of the river but was a bit smaller than expected. Nothing too bothersome in reality.
Service
9.0
The staff is really pleasant and helpful, particularly Riccardo who gave us excellent tourist advice about beautiful Sintra.
Location
9.0
The hotel is in a somewhat newer area of town, providing plenty of opportunities to walk along the water and relax. It's excellent for access to public transport options.
Dining
8.0
The dining experience was better than expected, with a good variety of items to start the day.
Facilities
9.0
The hotel facilities were modern and convenient, offering a comfortable stay.